A Rookie’s Mistake
A guest article by Alex Zuniga from Academy Roofing & Construction in Corpus Christi, Texas (academyroofing361@gmail.com)
There are many reasons why we choose to start a roofing company. Either because of the love for the trade, financial independence or not having to work for someone else. Whatever the case, there was a burning sensation of passion that ignited within us.
A lot of us had to start by doing the work ourselves. Nothing wrong with that. I think it’s better when you actually know how the whole installation process goes. That way when you begin hiring roofers, you know if the installation is being done correctly. Ensuring we give our clients the best is priority, their satisfaction is what often leads to future referrals.
The reason I use the word Rookie.
You have to treat your business like you’re the owner of a sports team. If someone isn’t performing at their best, they simply can’t or won’t make the cut. Business over family: You won’t fire your family, so when viewed as a teammate it’s much easier.
We’re all part of the same team, we’re here to learn and grow together. You can give people second chances, find out what’s going on. However there, definitely has to be an improvement from that individual. It could be anyone on your team; the secretary, roofer, maybe even your supplier. You’re the business owner, take control. Do what is best for everyone. This is why you don’t just hire anyone randomly. Interview them, test them out. Make sure they’re the right fit for your company.
Another mistake we can make without even realizing it is, wanting to lend a helping hand when it comes to the progress of a roof. There’s nothing wrong with getting your hands dirty every once in a while, but you can’t do it forever. One of my mentors drilled this into my head: “If you’re working, you’re slowing down.”
Make sure you continue to spread the word about your company. Trust your roofers. Pre-screen them, once you realize they know how to roof, it’ll be easier for you to stop micro-managing and line up more work for them. This will be the only way your company can continue to grow.
You’ll always be a roofer! REMEMBER that. Yet, there’s a thin line between being a roofer and being a roofing contractor; learning to step up to both roles as needed is the trick. It’s a beautiful trade. In reality, you learn as you go. Enjoy the process and make sure you always continue to grow!